Handbook on Business Process Management 2

Brocke, Jan vom; Rosemann, Michael

Handbook on Business Process Management 2

Edited by Jan vom Brocke () and Michael Rosemann ()

in International Handbooks on Information Systems from Springer, currently edited by Peter Bernus, Jacek Blazewicz, Günter J. Schmidt and Michael J. Shaw

Date: 2010
ISBN: 978-3-642-01982-1
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Chapters in this book:

Delivering Business Strategy Through Process Management: Roger Burlton
Management of Process Excellence: Mathias Kirchmer
Process Capital as Strategic Success Factor: The Lufthansa Example: Markus Brenner and André Coners
Process Classification Frameworks: Chris Aitken, Christine Stephenson and Ryan Brinkworth
Taxonomy of Business Process Management Approaches: Tobias Bucher and Robert Winter
Process Performance Management: Diana Heckl and Jürgen Moormann
Business Process Analytics: Michael Mühlen and Robert Shapiro
Managing Regulatory Compliance in Business Processes: Shazia Sadiq and Guido Governatori
Prioritizing Process Improvement: An Example from the Australian Financial Services Sector: Wasana Bandara, Alain Guillemain and Paul Coogans
Business Process Governance: M. Lynne Markus and Dax D. Jacobson
Business Process Management Governance: Andrew Spanyi
The Process of Business Process Management: August-Wilhelm Scheer and Eric Brabänder
The Service Portfolio of a BPM Center of Excellence: Michael Rosemann
BPM Center of Excellence: The Case of a Brazilian Company: Leandro Jesus, André Macieira, Daniel Karrer and Heitor Caulliraux
Business Process Standardization: Roger Tregear
BPO through the BPM Lens: A Case Study: Jyoti M. Bhat, Jude Fernandez, Manish Kumar and Sukriti Goel
Toward a Global Process Management System: The ThyssenKrupp Presta Case: Stefan Novotny and Nicholas Rohmann
Business Process Maturity in Public Administrations: Jörg Zwicker, Peter Fettke and Peter Loos
Expertise in Business Process Management: Alexandra Kokkonen and Wasana Bandara
Business Process Management Curriculum: Yvonne Lederer Antonucci
Dealing with Human-Driven Processes: Keith Harrison-Broninski
Knowledge Engineering in Business Process Management: Dimitris Karagiannis and Robert Woitsch
Cultural Change in Process Management: Ulrike Baumöl
Managing Creativity-intensive Processes: Learning from Film and Visual Effects Production: Stefan Seidel, Katherine Shortland, David Court and Didier Elzinga
Global Processes and Data: The Culture Journey at Hilti Corporation: Jan Brocke, Martin Petry, Theresa Sinnl, Bo Østerberg Kristensen and Christian Sonnenberg
An Organizational Approach to BPM: The Experience of an Australian Transport Provider: Tonia Bruin and Gaby Doebeli

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Persistent link: https://EconPapers.repec.org/RePEc:spr:ihinfo:978-3-642-01982-1

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DOI: 10.1007/978-3-642-01982-1

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