Reliability—An Extension of Quality

Shyama Prasad Mukherjee ()
Additional contact information
Shyama Prasad Mukherjee: University of Calcutta

Chapter Chapter 16 in Quality, 2019, pp 331-357 from Springer

Abstract: Abstract Reliability can be looked upon as an extension of quality beyond production, shipment, storage and distribution to the use or deployment phase in the life cycle of a product or service. As has been pointed out in Chap. 1 and spelt out in relevant standards and books, reliability is ‘quality of performance’ and is the composite effect of ‘quality of design’ and ‘quality of conformance’. It is justifiably understood as ‘dependability’ as well—and noting that the question of a product being dependable or not does arise mostly, if not exclusively, with the user or customer at the time the product is being put to use or during the period the product is meant to function. And this way, reliability is very much an aspect of overall quality as defined by Deming.

Keywords: Random variablesRandom Variables; probabilityProbability; Tuning Time; Mission Time; Failure Time Distribution (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:isbchp:978-981-13-1271-7_16

Ordering information: This item can be ordered from
http://www.springer.com/9789811312717

DOI: 10.1007/978-981-13-1271-7_16

Access Statistics for this chapter

More chapters in India Studies in Business and Economics from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().