Quality

S. P. Mukherjee ()
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S. P. Mukherjee: University of Calcutta

in India Studies in Business and Economics from Springer

Date: 2019
ISBN: 978-981-13-1271-7
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Chapters in this book:

Ch Chapter 1 Quality: A Big Canvas

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Ch Chapter 10 Quality in Higher Education

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Ch Chapter 11 Quality in Research and Development

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Ch Chapter 12 Quality of Information and Quality System in an Information Industry

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Ch Chapter 13 Quality of Life

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Ch Chapter 14 Quality—Information Technology Interface

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Ch Chapter 15 Quality Management in Indian Industry

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Ch Chapter 16 Reliability—An Extension of Quality

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Ch Chapter 17 Statistics for Quality Management

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Ch Chapter 2 Quality in Services

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Ch Chapter 3 Managing Quality Today

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Ch Chapter 4 Quality Systems and System Standards

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Ch Chapter 5 Total Quality Management

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Ch Chapter 6 Quality of Measurements

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Ch Chapter 7 Analysis of Quality Costs

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Ch Chapter 8 Measurement of Customer Satisfaction

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Ch Chapter 9 Improving Process Quality

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DOI: 10.1007/978-981-13-1271-7

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