Application: Managing Product Recalls—the Case of Mattel, Inc

ManMohan S. Sodhi and Christopher S. Tang
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ManMohan S. Sodhi: City University
Christopher S. Tang: University of California, Los Angeles

Chapter Chapter 12 in Managing Supply Chain Risk, 2012, pp 181-191 from Springer

Abstract: Abstract In addition to supply chain risks that occur before sales, companies need to think about the risks that may occur after sales. Specifically, product recalls due to safety considerations for consumers can put companies at risk. This chapter deals with product safety and recall and examines how companies manage their product recall process and implement ways to mitigate product risks in the future. We use the case of Mattel, Inc. and its toy recalls in 2007 to illustrate handling of the product recall process.

Keywords: Supply Chain; Product Safety; Product Recall; Chinese Manufacturer; Supply Chain Risk (search for similar items in EconPapers)
Date: 2012
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DOI: 10.1007/978-1-4614-3238-8_12

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