Russian Telecom: Focus on B2B and B2G

Elizaveta Kuzevanova () and Nikolay Kazantsev
Additional contact information
Elizaveta Kuzevanova: National Research University Higher School of Economics
Nikolay Kazantsev: National Research University Higher School of Economics

A chapter in Digital Transformation and New Challenges, 2020, pp 121-126 from Springer

Abstract: Abstract The telecommunication industry is a backbone of fourth industrial revolution and the emerging digital economy. Being one of the most competitive industries in terms of services quality, its service providers are looking at business expansion towards B2B and B2G clients. In this study we analyze and re-share the underlying end-2-end processes and list the certain steps through the eTOM framework. The study suggests improvements for telecommunications companies worldwide.

Keywords: Telecom; Russia; Process; eTOM; Sale and connection (search for similar items in EconPapers)
Date: 2020
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-030-43993-4_11

Ordering information: This item can be ordered from
http://www.springer.com/9783030439934

DOI: 10.1007/978-3-030-43993-4_11

Access Statistics for this chapter

More chapters in Lecture Notes in Information Systems and Organization from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().