Designing Gaze-Adaptive Visualizations of Mutual Gaze for Video Meetings

Tom Frank Reuscher (), Julia Seitz (), Anke Greif-Winzrieth (), Moritz Langner (), Konstantin Soballa (), Alexander Maedche () and Petra Nieken
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Tom Frank Reuscher: Karlsruhe Institute of Technology (KIT)
Julia Seitz: Karlsruhe Institute of Technology (KIT)
Anke Greif-Winzrieth: Karlsruhe Institute of Technology (KIT)
Moritz Langner: Karlsruhe Institute of Technology (KIT)
Konstantin Soballa: Karlsruhe Institute of Technology (KIT)
Alexander Maedche: Karlsruhe Institute of Technology (KIT)

A chapter in Information Systems and Neuroscience, 2025, pp 247-255 from Springer

Abstract: Abstract Eye contact is an essential non-verbal cue in human communication. Due to the absence of gaze information in video meetings, however, team members are not able to perceive and anticipate eye contact in this remote setting. To solve this problem, we explore how episodes of mutual gaze can be visualized in video meeting systems using eye tracking technology and report preliminary findings by conducting the first cycle of a design science research project. The preliminary results of our study indicate that gaze-adaptive visualization of mutual gaze increases trust between remote team members in video meetings. However, participants also indicated that the visualization might be distracting. Future studies should therefore investigate the effect on team performance more closely.

Keywords: Video conferencing; Adaptive system; Eye contact; Mutual gaze; Eye tracking (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-031-71385-9_21

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DOI: 10.1007/978-3-031-71385-9_21

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