Performance Measures

Peter Bogetoft

Chapter Chapter 2 in Performance Benchmarking, 2012, pp 23-47 from Springer

Abstract: Abstract In Chap. 1, we introduced efficiency as the use of the least inputs (resources) to produce the most outputs (services). This concept is fundamental to much of modern benchmarking literature as it allows us to evaluate performance without clearly defined preferences. That is, we avoid the difficult task of estimating preference functions and determining exact priorities. We will expand on this below.

Keywords: Estimated Preference Functions; Directional Distance Function Approach; Bogetoft; Farrell Efficiency; General Technological Progress (search for similar items in EconPapers)
Date: 2012
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DOI: 10.1007/978-1-4614-6043-5_2

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