Hearing Aids
Steven M. Stone
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Steven M. Stone: NSU Technologies, LLC
Chapter Chapter 10 in Digitally Deaf, 2019, pp 117-125 from Springer
Abstract:
Abstract How do organizations avoid becoming digitally deaf? Stone defines the COMPETE framework that establishes the foundation elements for an organization’s digital journey. He highlights how executive leadership can use the outputs of the COMPETE model to establish the right messaging and tone to drive digital transformation initiatives across the enterprise. Stone closes with a discussion of the relationship between the business and IT and the need for continuous feedback during transformation efforts.
Keywords: Digital Transformation; Competence Model; CEOChief Executive Officer (CEO); Customer Experiencecustomer Experience; Feedback loopFeedback Loop (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-030-01833-7_10
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DOI: 10.1007/978-3-030-01833-7_10
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