Six Sigma Introduction

Reiner Hutwelker
Additional contact information
Reiner Hutwelker: SigmaLogic

Chapter 2 in Six Sigma Green Belt Certification Project, 2019, pp 9-34 from Springer

Abstract: Abstract Six Sigma is a concept with at least three meanings: 1. William B. Smith and Mikel J. Harry (1986) developed Six Sigma at Motorola. The trigger was a specific quality problem in Motorola’s semiconductor division and one customer explicitly required a performance level of 6 sigma. 2. This requirement was the impetus for the development of the DMAIC method and the origin of the name for the whole improvement program (personal message from Motorola). 3. Jack Welsh (1995) at General Electric perfected the implementation, penetration, and sustainable establishment of the improvement program in the whole organization (Fig. 2.1).

Date: 2019
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-030-31915-1_2

Ordering information: This item can be ordered from
http://www.springer.com/9783030319151

DOI: 10.1007/978-3-030-31915-1_2

Access Statistics for this chapter

More chapters in Management for Professionals from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().