Artificial Intelligence and Emerging Technologies in Travel

Ben Vinod
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Ben Vinod: Charter and Go

Chapter 11 in The Evolution of Yield Management in the Airline Industry, 2021, pp 313-337 from Springer

Abstract: Abstract Over the past four decades Operations Research (OR) has played a key role in solving complex problems in airline planning and operations. More recently, Artificial Intelligence (AI) has seen rapid adoption in travel that covers everything from robotic process automation, cognitive insight to cognitive engagement. This chapter discusses the role of AI in travel, its potential to address travel complexity, solve a range of problems, and create new value propositions. This chapter also covers the role of Big Data and block chain technology in travel. Big Data and blockchain are explained with a range of use cases.

Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-030-70424-7_11

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DOI: 10.1007/978-3-030-70424-7_11

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