The Courage to Change Our Mind

Radu Atanasiu
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Radu Atanasiu: Bucharest International School of Management

Chapter Chapter 14 in Critical Thinking for Managers, 2021, pp 167-184 from Springer

Abstract: Abstract We don’t like to change our minds, and this often leads to costly outcomes, both for our businesses and for ourselves. This chapter goes through 12 psychological mechanisms that keep us prisoners of wrong beliefs, each with business-case examples and mechanisms to counteract. We will see how the Dunning–Kruger effect makes less-skilled managers believe that they are better skilled and how cognitive dissonance makes people in the taxi industry think that ridesharing is successful because it is illegal.

Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-030-73600-2_14

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DOI: 10.1007/978-3-030-73600-2_14

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