The Concept of Excellence-Driven Self-Assessment

C.-Andreas Dalluege () and Andrea Stucken ()
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C.-Andreas Dalluege: IBK (Germany)
Andrea Stucken: IBK (Germany)

A chapter in Organisational Excellence and Resilience, 2022, pp 91-123 from Springer

Abstract: Abstract Business Excellence and Human Systems Audit are two management approaches that look complex, difficult and time consuming to implement at a first glance. A means of addressing this perception is to use a software solution that “translates” the underlying methodology into easy to understand, self-reflecting questions and that then combines the individual data into organisation-wide consolidated anonymised results. This chapter explains the background and methodological approach for two tools—one that is based on the concepts of Business Excellence and the other reflecting a Stress Factor Assessment based on the Human Systems Audit. The chapter gives a concise overview of how to use these tools, what types of reports can be generated and how the two tools could be used synergistically for increased efficiency to develop a strategic growth path for any given organisation.

Keywords: Introducing software-based excellence; Introducing stress factor assessment (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-030-85120-0_3

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DOI: 10.1007/978-3-030-85120-0_3

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