Diagnosing and Designing the Control Functions (Step V)

Martin Pfiffner
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Martin Pfiffner: Fondation Oroborus

Chapter 13 in The Neurology of Business, 2022, pp 175-198 from Springer

Abstract: Abstract In the previous steps, we have designed the basic structure of the organization so that the anatomy of the enterprise makes control as simple as possible. Now we start diagnosing the vertical axis of control and thus the actual design of the neurology. Based on diagnostic Steps III and IV (Chaps. 11 and 12 ), we know exactly what needs to be controlled on our level of recursion and in our System in Focus (SIF). We have worked out the mission-critical tasks. On this basis, we now elicit the most important control tasks for Systems 2–5, so that in the end, we have found the twenty to 40 most important tasks of all control functions. For the control systems themselves, we anchor responsibility in the enterprise and briefly assess the communication channels between them so that we know in diagnostic Step VI (Chap. 14 ) which of these channel require special attention.

Date: 2022
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DOI: 10.1007/978-3-031-14260-4_13

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