 Future StateBen Vinod Chapter Chapter 14 in Mastering the Travel Intermediaries, 2024, pp 395-426 from Springer Abstract: Abstract The last chapter of this book examines the future of product distribution. It specifically delves into the future of travel intermediaries. It analyzes the recovery of global distribution system (GDS) bookings, NDC aggregators, and the potential threat of disintermediation in terms of booking volumes, market share, and margins. Additionally, it evaluates the future roles of GDSs, travel management companies (TMCs), and online travel agencies (OTAs), and the transformation they need to make to protect their revenue streams. Can GDSs muster the courage to adopt new business models that utilize their existing infrastructure? This transformation is exemplified through various examples. The reinvention of TMCs and OTAs is necessary to safeguard and expand their revenue streams. This chapter also presents new capabilities that TMCs and OTAs can develop to differentiate themselves from individual suppliers. This differentiation is mandatory for their long-term survival in a future where peer-to-peer transactions become the norm. Keywords: NDC aggregators; Blockchain; Peer-to-peer; Transformation; Open marketplace; New business models; Competitive advantage (search for similar items in EconPapers) There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-031-51524-8_14 Ordering information: This item can be ordered from DOI: 10.1007/978-3-031-51524-8_14 Access Statistics for this chapter More chapters in Management for Professionals from Springer |
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