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ERP as a Business Enabler

K. Ganesh (), Sanjay Mohapatra (), S. P. Anbuudayasankar () and P. Sivakumar ()
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K. Ganesh: McKinsey Knowledge Center (McKC) | McKinsey & Company, Inc.
Sanjay Mohapatra: Xavier Institute of Management
S. P. Anbuudayasankar: Amrita School of Engineering
P. Sivakumar: Vickram College of Engineering

Chapter 1 in Enterprise Resource Planning, 2014, pp 1-35 from Springer

Abstract: Abstract In order to sustain and grow further, an organization must deal with all sales holders such as employees, stakeholders and the environment. The organization must design an information system that would collect information as well as provide required information to all these stakeholders. Accordingly, business processes must be organized in such a way that these processes use designed information systems to operate efficiently and enhance the overall performance of the organization. The business processes are organized in such a way that they provide value to their stakeholders by a prioritizing strategy that would provide a faster and higher return on investment (ROI). This prioritization ensures focus of these organizations in relation to their corporate objectives. Since resources are limited, efforts are prioritized on certain business processes which would yield tremendous and faster benefits to the stakeholders. To achieve this, information systems are designed across the entire enterprise, which would help in providing information for tracking and monitoring progress of different processes. These enterprise-wide applications (known as enterprise resource planning, ERP) help in assisting in designing, integrating and automating these prioritized information systems.

Keywords: Business Process; Management Information System; Customer Relationship Management; Business Transaction; Business Module (search for similar items in EconPapers)
Date: 2014
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DOI: 10.1007/978-3-319-05927-3_1

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