IT-Enabled Value

Steven Haes and Wim Grembergen
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Steven Haes: University of Antwerp - Antwerp Management School
Wim Grembergen: University of Antwerp - Antwerp Management School

Chapter Chapter 4 in Enterprise Governance of Information Technology, 2015, pp 71-101 from Springer

Abstract: Abstract Previous chapters described what Enterprise Governance of IT is about and how it relates to business/IT alignment. The third component of the cascade introduced in Chap. 1 is related to the value question, or in other words, are we getting the benefits out of IT-enabled initiatives? In this chapter, we briefly discuss the productivity paradox and introduce two important management instruments that are helpful in managing and realizing IT-enabled value: the business case and the IT balanced scorecard.

Keywords: Life Insurance; Business Case; Enterprise Architecture; Business Objective; Balance Scorecard (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-319-14547-1_4

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DOI: 10.1007/978-3-319-14547-1_4

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