Key Performances Indicators (KPI)

Gilad Issar and Liat Ramati Navon

Chapter 17 in Operational Excellence, 2016, pp 73-76 from Springer

Abstract: Abstract This chapter provides a simple and practical approach to key Operations performance parameters known as Key Performance Indicators. The four major groups of KPI’s follow the product life: Design, Production, Financial and Supply Chain. The specific performance parameters chosen must accurately measure an important aspect of each group, and be limited in number so as to allow focus and provide a clear direction for performance improvement. Target values of KPI’s should reflect overall improvement goals for the Operations and the Product performances over time.

Keywords: KPI; DSS; Targets; Significant; Critical; Accurate; Goals setting; Redundancy (search for similar items in EconPapers)
Date: 2016
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DOI: 10.1007/978-3-319-20699-8_17

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