Building Rapport, Empathy, and Mindfulness in Coaching

Arun Kohli

Chapter 7 in Effective Coaching, and the Fallacy of Sustainable Change, 2016, pp 119-127 from Springer

Abstract: Abstract A client, before beginning coaching with me, asked me an interesting question: ‘what if you are unable to create a rapport with me?’ In coaching, the ability of a coach stems from the method followed: it is not left to chance to allow any place for a ‘what if’ question. If a coach follows a methodical procedure then there is no question that he cannot create a rapport or build an environment of confidentiality in which the client can explore her own issues and find her own solution. Empathy is a word that is very commonly used in a coaching context, it is also easily understood by everyone, and everyone can also explain it in simple terms: ‘to be able feel how it is to be in another’s shoes’. How you generate empathy is an important question in coaching and it is possible to do it methodically. A methodology that is comprehensible and applicable by anyone for the benefit of the client is what makes coaching effective.

Keywords: Active Listening; Rapport Building; Good Rapport; Critical Incident Technique; Reflective Listening (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-319-39735-1_7

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DOI: 10.1007/978-3-319-39735-1_7

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