Performance Management Process: Diagnosis

Anthony L. Barth and Wiaan Beer
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Anthony L. Barth: Barth Associates, LTD
Wiaan Beer: Barth Associates, LTD

Chapter 11 in Performance Management Success, 2018, pp 107-113 from Springer

Abstract: Abstract Performance Management diagnosis is a comprehensive examination activity initiated to assess Performance Management Process (PMP) needs and opportunities for improvement within an organization. In essence this activity represents a much higher order of evaluation that can extend and build on the multiple evaluation methods cited earlier (i.e., organizational surveys, pulse point surveys, manager and supervisor Performance Management feedback summary, spot-check audits, exit interviews, etc.) – which are typically only one-sided in approach and often non-interactive.

Keywords: Performance Management Process (PMP); Multiple Evaluation Methods; Best Practice Information; Process Improvement Purposes; Early Role Models (search for similar items in EconPapers)
Date: 2018
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DOI: 10.1007/978-3-319-64936-8_11

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