Challenges for HR in the Telecommunications Industry: Competence Transformation Follows Market Change

Steffen Roos () and Björn Menden ()
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Steffen Roos: Detecon International GmbH
Björn Menden: Detecon International GmbH

A chapter in Future Telco, 2019, pp 381-388 from Springer

Abstract: Abstract The changes on the market will have far-reaching consequences for carriers. The shift in roles and skills within the organization represents one of the greatest challenges. HR is itself caught up in a transformation process, but it is simultaneously a driver of transformation in the company. Within the framework of this transformation, the HR department must view itself as an integral element that collaborates with the “business side” to find solutions for the customers on the market. A carefully considered and holistic talent strategy is the key to the solution.

Keywords: HR transformation; Shift roles; Shift skills; Up-skilling; CDO; Chief digital officer; Data manager; Solution architects; New HR; Talent strategy (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-319-77724-5_34

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DOI: 10.1007/978-3-319-77724-5_34

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