Development and Operation Are Not Decisive: IT Management Follows the “Innovate-Design-Transform” Paradigm

Nils Urbach and Frederik Ahlemann
Additional contact information
Nils Urbach: University of Bayreuth
Frederik Ahlemann: University of Duisburg-Essen

A chapter in IT Management in the Digital Age, 2019, pp 41-48 from Springer

Abstract: Abstract Ever since its inception, information technology has been viewed as a means of automating and rationalizing business processes. Unsurprisingly, in the years of its development, corporate IT has developed ever more professional structures and processes to accommodate the needs of business departments, plan appropriate IT support, implement them, and then operate and offer them in the form of IT services. IT departments often work in a reactive way, that is, they “wait” for the wishes of the business departments. They are thus usually perceived as internal company support functions or service providers.

Keywords: Business Department; Professional Structures; Value Creation Model; Architecture Company; Design Thinking Approach (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-319-96187-3_4

Ordering information: This item can be ordered from
http://www.springer.com/9783319961873

DOI: 10.1007/978-3-319-96187-3_4

Access Statistics for this chapter

More chapters in Management for Professionals from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().