Implementing Successful Strategic Outsourcing Programmes

Bharat Vagadia ()

Chapter 15 in Strategic Outsourcing, 2012, pp 207-222 from Springer

Abstract: Abstract The successful implementation of strategic outsourcing, having made the appropriate decision to outsource, requires the successful implementation of eight principles, that are based on both academic and practitioner experience. The application of these eight principles is likely to see the successful implementation of a strategic outsourcing programme. However, the investment required in operationalising these principles is significant and should not be entered into lightly. The organisation must determine that this investment is appropriate given the nature of the outsourcing programme.

Keywords: Service Provider; Service Level Agreement; Dispute Resolution; Institutional Trust; Goal Congruence (search for similar items in EconPapers)
Date: 2012
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DOI: 10.1007/978-3-642-22209-2_15

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