 Globalisation and Convergence: Drivers and Strategic OutsourcingBharat Vagadia () Chapter 2 in Strategic Outsourcing, 2012, pp 7-19 from Springer Abstract: Abstract The world has gone through incredible change over the last few decades which is creating a globally interconnected world – a flat world. This pace of change is increasing with convergence of products, services, industries, technology and knowledge. The effects of globalisation and convergence will be dramatic and impact every aspect of business in developed and developing economies. Organisations in developed economies need to adapt to this new world and re-examine the basis of competitive advantage, redefine their businesses; become much more efficient through process and cost optimisation, seek best in class skills and knowledge from a globally dispersed talent pool, utilise technology to deliver superior value to their clients, provide products and services for this new converged world and tap into the globally interconnected financial markets to access cheaper capital. This chapter examines the drivers for globalisation and convergence, their impact on business and details how organisations can compete in this environment. Keywords: Customer Service; Brand Extension; BRIC Country; Dynamic Efficiency; Intermediate Service (search for similar items in EconPapers) There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-642-22209-2_2 Ordering information: This item can be ordered from DOI: 10.1007/978-3-642-22209-2_2 Access Statistics for this chapter More chapters in Management for Professionals from Springer |
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