User Experience and User-Centered Design at DATEV eG

Ulf Schubert (), Martin Groß () and Stefanie Pötzsch ()
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Ulf Schubert: DATEV eG
Martin Groß: DATEV eG
Stefanie Pötzsch: DATEV eG

A chapter in Software for People, 2012, pp 169-180 from Springer

Abstract: Abstract DATEV eG products are not only convincing with technical and professional perfection, but also with a design that turns simple usage into a positive experience. In order to achieve the objective of a positive user experience, DATEV eG has long been focused on user-oriented development and user centered design respectively. The following article offers you an insight into user experience and user centered design at DATEV eG today and points out important milestones on the way from technology-driven development to user centered design. We describe different challenges that needed to be addressed during the change and demonstrate our practical solutions. These solutions encompass methods and tools on the one hand and organizational and personal prerequisites on the other hand. All these measures facilitate enhanced design quality and efficient development of excellent software products with a positive user experience.

Keywords: User Interface; User Experience; Interaction Design; Software Development Process; Technical Developer (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-642-31371-4_10

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DOI: 10.1007/978-3-642-31371-4_10

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