User-Centered Design: Why and How to Put Users First in Software Development

Dieter Wallach () and Sebastian C. Scholz ()
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Dieter Wallach: University of Applied Sciences
Sebastian C. Scholz: ERGOSIGN GmbH

A chapter in Software for People, 2012, pp 11-38 from Springer

Abstract: Abstract In this chapter we provide an overview of the activities and artefacts of the user-centered design (UCD) methodology – a successful and practical approach to the design of software user interfaces. After tracing its foundational principles (early focus on users, empirical measurement using prototypes and iterative design) back to 1985s seminal paper by Gould and Lewis, we will highlight each of five central categories of design activities (Scope, Analyse, Design, Validate and Deliver) performed in UCD. Potential integration of UCD into two popular categorizations of software development (User Interface First vs. User Interface Later) will be explored and then demonstrated in a real life case study from the field of electronic engineering along with a practical takeaway regarding the relationship of UCD and eLearning.

Keywords: User Interface; Mental Model; Usability Test; Engineering Tool; Visual Design (search for similar items in EconPapers)
Date: 2012
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DOI: 10.1007/978-3-642-31371-4_2

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