Performance Measurement

Aristide Aartsengel and Selahattin Kurtoglu

Chapter 6 in A Guide to Continuous Improvement Transformation, 2013, pp 65-76 from Springer

Abstract: Abstract Within the context of this book, the word “performance” refers to how well a person, a group of individuals, a machine, a system, etc. does a piece of work or an activity. In the previous chapter, we have illustrated that an enterprise intended strategy determines the intended purpose of the enterprise and provides the framework for decisions about people, leadership, customers or clients, risk, finance, resources, products, systems, technologies, location, competition, and time.

Keywords: Enterprise Business; Robust Dialogue; Performance Measurement Maturity; Facilitator Feedback; Consistent Promotion (search for similar items in EconPapers)
Date: 2013
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DOI: 10.1007/978-3-642-35904-0_6

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