Performance Management

Aristide Aartsengel and Selahattin Kurtoglu

Chapter 7 in A Guide to Continuous Improvement Transformation, 2013, pp 77-80 from Springer

Abstract: Abstract Performance management is the comprehensive set of activities followed to establish, implement and improve an enterprise business performance. It includes defining expectations and accountabilities, setting performance standards and performance measures, and assessing results. It is the centralized and coordinated management of performance measures to: obtain the benefits and control not available from managing them individually and, achieve the enterprise intended strategic objectives and benefits.

Keywords: Setting Performance Standards; Enterprise Business; Performance Measurement Framework; Internal Process Perspective; Balanced Scorecard (search for similar items in EconPapers)
Date: 2013
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DOI: 10.1007/978-3-642-35904-0_7

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