Model for Managing Knowledge Workers

Justyna Patalas-Maliszewska ()
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Justyna Patalas-Maliszewska: University of Zielona Góra

Chapter 4 in Managing Knowledge Workers, 2013, pp 71-99 from Springer

Abstract: Abstract Assessing the status of knowledge in a company has to include methods of IC evaluation based on investment in the staff’s knowledge development. However, there are no methods for assessing the efficiency of decisions with respect to acquiring knowledge. The literature distinguishes qualitative measures (e.g., the Danish Project of IC measurement; the Scandia Navigator; IAM; the IC-Rating modelTM; VCSTM; the Balanced Scorecard; Saratoga Institute Report) and methods of valuating IC (e.g., MV/MB indicator, Q-Tobin indicator, CIV indicator, KCE indicator, VAICTM, Economic Added Value, IAV model, Strassmann’s method, IAMVTM, Broker’s Technology), as indicated in Chap. 2 .

Keywords: Innovation Level; Knowledge Worker; Balance Scorecard; Competence Management; Indicator Matrix (search for similar items in EconPapers)
Date: 2013
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DOI: 10.1007/978-3-642-36600-0_4

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