Performance Management and Reporting

Jörn Kellermann (), Tom Rieden () and Gregor Altmann ()
Additional contact information
Jörn Kellermann: T-Systems International GmbH
Tom Rieden: T-Systems International GmbH
Gregor Altmann: T-Systems International GmbH

Chapter Chapter 10 in The Road to a Modern IT Factory, 2014, pp 87-90 from Springer

Abstract: Abstract Performance management covers a wide range of activities, from defining the Key Performance Indicators (KPIs) on the basis of the general production targets to tracking, appraising, and reporting on performance. The essence lies in finding appropriate and meaningful parameters – that go beyond the general financial indicators, such as resource utilization or staff productivity – for well-functioning production processes. The factors are appraised on the basis of management decisions and in line with competitive target setting, built around objective external market benchmarks.

Keywords: Management Accounting; Enterprise Resource Planning; Enterprise Resource Planning System; Executive Manager; Annual Average Production (search for similar items in EconPapers)
Date: 2014
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-642-40219-7_10

Ordering information: This item can be ordered from
http://www.springer.com/9783642402197

DOI: 10.1007/978-3-642-40219-7_10

Access Statistics for this chapter

More chapters in Management for Professionals from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().