In-House Innovation Management

Henryk Biesiada () and Christine Ebner-Um ()
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Henryk Biesiada: T-Systems International GmbH
Christine Ebner-Um: T-Systems International GmbH

Chapter Chapter 26 in The Road to a Modern IT Factory, 2014, pp 193-199 from Springer

Abstract: Abstract The last chapter has looked at the ecosystems that form the framework in which joint innovation can take place. It also considered the many challenges that one encounters when utilizing the rich know-how stored in an organization’s many minds and getting these minds to work together to produce new innovations. These challenges include a unique challenge for global IT service organizations: to establish modern and effective innovation management that is not just a bridge between the organization’s people, its external (technology) partners and providers, and research bodies as suggested by the idea of “open innovation”, but which gets all of the integrative groundwork in place to instill a successful culture of innovation in-house.

Keywords: Innovation Process; Open Innovation; Innovation Management; Service Organization; Customer Relationship Management (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-642-40219-7_26

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DOI: 10.1007/978-3-642-40219-7_26

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