Moses: Digital Intelligence Empowers More Than 10,000 Express Outlets to Solve the Last 100 M Delivery Problem

Shuai Gao, Junfeng Lu, Bin Chen and Shaoqing Zheng
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Shuai Gao: Zhejiang Gongshang University, Hangzhou College of Commerce
Junfeng Lu: Zhejiang Gongshang University, Hangzhou College of Commerce
Bin Chen: Zhejiang Gongshang University, Hangzhou College of Commerce
Shaoqing Zheng: Zhejiang Gongshang University, Hangzhou College of Commerce

A chapter in Innovation of Digital Economy, 2023, pp 153-162 from Springer

Abstract: Abstract Moses was born in Tonglu, Zhejiang, the “hometown of express delivery in China” in 2016. It is a platform company that provides end-to-end public distribution and automated sorting services for express outlets in fourth and fifth tier cities, rural villages and towns. In order to solve the problems of low efficiency, high cost, difficult retention and ineffective management of express outlets under the background of e-commerce, Moses empowers express outlets with digital technologies such as software and hardware and a Innovative sharing model to improve the intelligence and efficiency of terminal outlet management. Moses can provide users with better services at lower cost and higher efficiency. In just 5 years, Moses has covered more than 20 provinces and cities, cooperated with 10,000 outlets, processed millions of express deliveries and served tens of millions of users every day, becoming the leading third-party express terminal service brand in China.

Keywords: e-commerce; Logistics and distribution; Digital empowerment; Digital economy (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/978-981-99-1741-9_12

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