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The Concept of Analysis and Reconstruction of the Work Time System in a Tourism Enterprise

Leszek Koziol and Janusz Zabek
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Leszek Koziol: Malopolska School of Economics
Janusz Zabek: Malopolska School of Economics

A chapter in Strategic Innovative Marketing and Tourism, 2019, pp 745-753 from Springer

Abstract: Abstract The aim of the article is to present the concept of the analysis of the work time system in the company and the presentation of the results of empirical research. The basic problem of the research is the identification of the organizational gap, which is the difference between the applied work methods and the applied working time systems, as well as an indication of the method of elimination of this gap. A thesis assuming suitability between the working time system and the working method has been stated. The concept of working method included in the article: elements of the production system, elements of the work system and working conditions. These systems (subsystems of the working method) should take into account the principle of economy of operation. The proposed course of analytical procedure (research methodology) includes following stages: identification of organizational units and the applied method of work, analysis and evaluation of the work time system, determination of ways to improve the work time system. The empirical part of the article presents, the results of research in the form of case studies (case study protocols). It describes and assesses work time systems and identifies work methods of the tourist industry (gastronomy) and creative industry companies (freelancing). The interview and the questionnaire were used as a research tools. Paper is to present the working time system: tools for analysis, practice, and competitive advantage.

Keywords: Work time system; Work method; Work analysis; Gastronomy; Freelancing (search for similar items in EconPapers)
Date: 2019
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DOI: 10.1007/978-3-030-12453-3_86

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