Performance Measurement System: A Case Study

Edson Costa Pinto (), Luiz Felipe Scavarda and Gabriel Simões Oliveira
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Edson Costa Pinto: Petrobras
Luiz Felipe Scavarda: PUC-Rio
Gabriel Simões Oliveira: PUC-Rio

Chapter Chapter 63 in Operations Management for Social Good, 2020, pp 647-657 from Springer

Abstract: Abstract This paper analyzes the performance measurement system (PMS) from the perspective of the redesign phase. It presents the findings of a case study in the oil industry. It addresses a research–practice gap regarding the lack of studies in this phase when compared to the other ones, especially the design phase.

Keywords: Supply chain; Business process; Logistics (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-030-23816-2_63

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DOI: 10.1007/978-3-030-23816-2_63

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