Unfurling Organizational Innovation in Public Services: The Case of a Public Research Organization

Carlos Martin-Rios (), Charles Heckscher () and Cesar Gonzalez ()
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Carlos Martin-Rios: Rutgers University
Charles Heckscher: Rutgers University
Cesar Gonzalez: Instituto Ciencias del Patrimonio (CSIC)

Chapter Chapter 5 in Management Innovation, 2014, pp 61-74 from Springer

Abstract: Abstract This paper uses a longitudinal case study of an internally driven organizational innovation and redesign process at a scientific or public research organization (PRO) as a way of illustrating innovation dynamics that result from the need to formulate a new strategic mission for the organization as a response to wider environmental and institutional pressure. Based on in-depth interviews with key participants, supplemented by a review of project reports, contract archives, publications and press coverage, this paper illustrates that organizational renewal is a complex phenomenon in PROs and that innovations in essential elements of the formal structure, work practices and values can serve as important enablers of change in highly rigid work environments; it also shows that the introduction of certain management principles borrowed from private organizations may accelerate change by providing a strong basis for developing a shared collaborative organization in public research.

Keywords: Organizational Design; Organizational Innovation; Human Resource Practice; Change Initiative; Public Research Organization (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-319-03134-7_5

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DOI: 10.1007/978-3-319-03134-7_5

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