Relationship Between Supervisor’s Emotional Intelligence and Transformational Leadership in Hotel Organizations

Tryfon Vasilagos (), Panagiotis Polychroniou and Leonidas Maroudas
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Tryfon Vasilagos: University of Patras
Panagiotis Polychroniou: University of Patras
Leonidas Maroudas: University of Patras

A chapter in Strategic Innovative Marketing, 2017, pp 91-95 from Springer

Abstract: Abstract The primary objective of this research is to investigate the relationships between hotel managers’ emotional intelligence competences and transformational leadership giving emphasis on supervisor–subordinate interaction. Hotel managers that comprehend the importance of emotional intelligence are in a position to identify the needs and the feelings of their subordinates, to actually express their interest and work collectively. Participants were 149 employees representing 117 Greek and Cypriot hotel organizations. Findings indicate positive associations between supervisor’s intrapersonal and interpersonal emotional intelligence competencies and her/his transformational leadership in hotel organizations. Implications for management include that supervisors in modern hotel organizations should further develop emotional intelligence competencies and enhance their transformational leadership with focus on human resources development.

Keywords: Emotional intelligence; Transformational leadership; Supervisors; Subordinates; Hotel organizations (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-319-56288-9_14

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DOI: 10.1007/978-3-319-56288-9_14

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