Does the Commercial Format Influence the Effect that Store Brands’ Equity Has on Loyalty to the Retailer?

Natalia Rubio (), Nieves Villaseñor () and Jesús Yagüe Mª ()
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Natalia Rubio: Autónoma University of Madrid
Nieves Villaseñor: Autónoma University of Madrid
Jesús Yagüe Mª: Autónoma University of Madrid

A chapter in Advances in National Brand and Private Label Marketing, 2018, pp 125-133 from Springer

Abstract: Abstract This paper proposes a theoretical model that investigates the formation of store brandś equity (SBs) and its influence on the loyalty to the retailer considering the role that the commercial format chosen by the retailer (supermarkets versus hypermarkets) can have in this process. The results obtained reveal one important data regarding the proposed modelling between both groups. While the formation process of store brands’ equity is identical for supermarkets and hypermarkets, store brands’ equity as source of retailer loyalty is significantly more important for supermarkets. Important implications for management are derived from the results obtained. For supermarkets’ managers, generate preference for their own brands is a key issue, and, without underestimating the importance of a proper management of their own brands for hypermarkets’ managers, they should focus on the implementation of other marketing tools to generate loyalty to the retailer, such as a pleasant in-store experience, purchase convenience and a wide assortment.

Keywords: Store brands’ equity; Retailer loyalty; Supermarkets; Hypermarkets (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-319-92084-9_14

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DOI: 10.1007/978-3-319-92084-9_14

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