Information Systems Outsourcing

Edited by Rudy Hirschheim (), Armin Heinzl () and Jens Dibbern ()

in Springer Books from Springer

Date: 2009
ISBN: 978-3-540-88851-2
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Chapters in this book:

Outsourcing in a Global Economy: Traditional Information Technology Outsourcing, Offshore Outsourcing, and Business Process Outsourcing

Rudy Hirschheim and Jens Dibbern

Promoting Trust and Relationship Commitment through Service Level Agreements in IT Outsourcing Relationship

Jahyun Goo

Exploring the Role of Initial Trust, Initial Distrust, and Trust through Knowledge Sharing in IT Outsourcing: From a Service Receiver's Perspective

Jae-Nam Lee, Minh Q. Huynh and Rudy Hirschheim

Building and Integrating Core IT Capabilities in Alignment with the Business: Lessons from the Commonwealth Bank 1997–2007

Peter Reynolds and Leslie Willcocks

Information Technology Workforce Skills: The Software and IT Services Provider Perspective

Tim Goles, Stephen Hawk and Kate M. Kaiser

Is There an “Information Technology Outsourcing Paradox”?

Anne C. Rouse

A Story of IT Outsourcing from Early Experience to Maturity

Julie Fisher, Rudy Hirschheim and Robert Jacobs

Strategic Dependence on the IT Resource and Outsourcing: A Test of the Strategic Control Model

Detmar Straub, Peter Weill and Kathy S. Schwaig

The Effects of Outsourcing Announcements on Market Values of Swiss Firms: An Event Study

Fabian S. Willi and Gerhard F. Knolmayer

Firm Strategic Profile and IT Outsourcing

Benoit A. Aubert, Guillaume Beaurivage, Anne-Marie Croteau and Suzanne Rivard

In Context Outsourcing: Between Solution Making and Context Making

Arjen Wassenaar, Rajesri Govindaraju and Björn Kijl

Reaching Across Organizational Boundaries for New Ideas: Innovation from IT Outsourcing Vendors

Bandula Jayatilaka

Offshoring and Outsourcing in the PC Industry: A Historical Perspective

Jason Dedrick and Kenneth L. Kraemer

The State of IS Research on Offshoring

William R. King, Reza Torkzadeh and T. Rachel Chung

Transactive Memory and the Transfer of Knowledge between Onsite and Offshore IT Outsourcing Teams

Ilan Oshri, Julia Kotlarsky and Paul Fenema

Global Sourcing in a Developing Country Context: Organizing IS Resources to Develop Local Knowledge

Michael Barrett and Eivor Oborn

Pulling Offshore and Staying Onshore: A Framework for Analysis of Offshoring Dynamics

Erran Carmel, Jason Dedrick and Kenneth L. Kraemer

Turnover Intentions of Indian IS Professionals

Mary C. Lacity, Vidya V. Iyer and Prasad S. Rudramuniyaiah

Relocating Routines: The Role of Improvisation in Offshore Implementation of Software Processes

S. Krishna and Jayarama Holla

A US Client's Learning from Outsourcing IT Work Offshore

Joseph W. Rottman and Mary C. Lacity

The Impact of Cultural Differences in Offshore Outsourcing: Case Study Results from German–Indian Application Development Projects

Jessica K. Winkler, Jens Dibbern and Armin Heinzl

Determinants of Service Quality in Offshore Software Development Outsourcing

Anandasivam Gopal and Balaji R. Koka

The Impact of Process Standardization on Business Process Outsourcing Success

Kim Wuellenweber, Wolfgang Koenig, Daniel Beimborn and Tim Weitzel

Offshore Business Process Outsourcing to India: Two Australian SME Case Studies

Kevan Penter and Graham Pervan

From Professional Dominance to Market Mechanisms: Deinstitutionalization in the Organizational Field of Health Care

Wendy L. Currie

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DOI: 10.1007/978-3-540-88851-2

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