Cruise Sector Challenges

Edited by Philip Gibson, Alexis Papathanassis and Petra Milde

in Springer Books from Springer

Date: 2011
ISBN: 978-3-8349-6871-5
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Chapters in this book:

Ch 1.0 Customer Deception in the Cruise Industry Exploring the Influence of Crowding on the Expectation – Satisfaction Relationship

Miriam Crisco Schmenner

Ch 10.0 Influences of Celebrity Chefs on Cruise Fine Dining Experiences

Patsy Morgan and Christopher Edwards

Ch 11.0 Staffing the Cruise Industry in 2020: Exploring Solutions

Caroline Wiscombe, John McGirl and Michael Piontek

Ch 12.0 Crew Retention

Wolfgang Lukas

Ch 13.0 The Maritime Labour Convention 2006: An Instrument to Improve Social Responsibility in the Cruise Industry

Petra C. Milde

Ch 14.0 Critical cruise research in the age of performativity

Michael P. Vogel

Ch 15.0 Plotting a Course in Cruise Management Education

Ate Groot

Ch 2.0 Seasonality: A factor of Crisis or Development in Cruise Tourism?

Tihomir Luković and Katja Božić

Ch 3.0 Evaluating Cruise Demand Forecasting Practices: A Delphi Approach

Hannah Kollwitz and Alexis Papathanassis

Ch 4.0 The Development and Meaning of Vessel Flags in the Cruise Industry

Cordula Boy

Ch 5.0 Consumer Behaviour in the Traditional Cruise Market and implications for the Sustainability of Ocean Cruising

Martin Cholwill

Ch 6.0 Assessing the Environmental Impact of Anchoring Cruise Liners in Falmouth Bay

Sarah Tuck, John Dinwoodie, Harriet Knowles and James Benhin

Ch 7.0 Ensuring Safe and Sustainable Cruise Operations

Paul Wright

Ch 8.0 Safety Perceptions in the Cruise Sector: A Grounded Theory Approach

Margret Cordesmeyer and Alexis Papathanassis

Ch 9.0 Cruise Passengers’ Complaints: An Analysis of Online Reviews

Mandy Aggett

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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprbok:978-3-8349-6871-5

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DOI: 10.1007/978-3-8349-6871-5

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