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The Technical Support Colleague

Andres R. Sanchez

Chapter Chappter 5 in Technical Support Essentials, 2009, pp 95-117 from Springer

Abstract: Abstract In the support line of work, the dependence and relationship among members of the group has a direct impact on the overall group success. Specific individuals vary in their productivity and styles, but the collective work has a direct impact on the entire organization.

Keywords: Support Group; Technical Support; Support Organization; Support Person; High Performer (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-1-4302-2548-5_5

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DOI: 10.1007/978-1-4302-2548-5_5

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