Develop a Communication Plan for Complex Projects
Tom Mochal and
Jeff Mochal
Chapter Chapter 22 in Lessons in Project Management, 2011, pp 93-96 from Springer
Abstract:
Abstract Culture has been described as “how we do things ‘round here.” Culture change refers to changing the way people perform their jobs. In other words, you are changing how people “do things ‘round here.” Implementing a culture change initiative in an organization requires a multifaceted communication strategy to be successful.
Keywords: Culture Change; Customer Relationship Management; Communication Plan; Complex Project; Tortilla Chip (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-1-4302-3835-5_23
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DOI: 10.1007/978-1-4302-3835-5_23
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