Make Quality a Mindset and Ongoing Process

Tom Mochal and Jeff Mochal

Chapter Chapter 28 in Lessons in Project Management, 2011, pp 119-122 from Springer

Abstract: Abstract A good definition of quality management is that you understand what quality means to your client and you put a proactive plan in place to achieve that level of quality. This requires a combination of quality planning, quality control (inspection), and quality assurance (prevention). Repeatedly finding errors and fixing them (quality control) can result in a high quality product, but it is a very inefficient process. The best approach is to build a quality product the first time. In general, your team can’t build a quality product the first time without quality work processes (quality assurance).

Keywords: Quality Assurance; Team Member; Quality Product; High Quality Product; Good Definition (search for similar items in EconPapers)
Date: 2011
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DOI: 10.1007/978-1-4302-3835-5_29

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