The Operational Parameters of IT Service Providers

Venkatesh Upadrista

Chapter Chapter 4 in Managing Your Outsourced IT Services Provider, 2015, pp 43-51 from Springer

Abstract: Abstract For a business to survive, growth is an imperative, not an option. Nearly all IT SPOs have a common thread that binds them together and makes them different from companies producing material goods: they sell services. These services have the following characteristics:

Keywords: Function Point; Selling Process; Traditional Selling; Sales Executive; Productivity Baseline (search for similar items in EconPapers)
Date: 2015
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DOI: 10.1007/978-1-4842-0802-1_4

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