Managing Your Outsourced IT Services Provider

Venkatesh Upadrista

in Springer Books from Springer

Date: 2015
ISBN: 978-1-4842-0802-1
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Chapters in this book:

Ch Chapter 1 The Organization of IT Service Providers

Venkatesh Upadrista

Ch Chapter 10 Exit-Plan Testing

Venkatesh Upadrista

Ch Chapter 11 Opting for a Single IT Service Provider

Venkatesh Upadrista

Ch Chapter 2 The Profit-and-Loss Constraints on IT Services Provider Organizations

Venkatesh Upadrista

Ch Chapter 3 IT Service Provider Organizations’ Tactics and Tricks for Hitting P&L Targets

Venkatesh Upadrista

Ch Chapter 4 The Operational Parameters of IT Service Providers

Venkatesh Upadrista

Ch Chapter 5 The Organization of IT Service Receivers

Venkatesh Upadrista

Ch Chapter 6 Selecting Your IT Service Provider

Venkatesh Upadrista

Ch Chapter 7 Understanding Your IT Service Provider

Venkatesh Upadrista

Ch Chapter 8 Mapping and Managing Your Service Providers

Venkatesh Upadrista

Ch Chapter 9 Captive Center Management

Venkatesh Upadrista

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DOI: 10.1007/978-1-4842-0802-1

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