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Mapping and Managing Your Service Providers

Venkatesh Upadrista

Chapter Chapter 8 in Managing Your Outsourced IT Services Provider, 2015, pp 77-98 from Springer

Abstract: Abstract All of us want to be part of a winning team. In a running competition, the gold medalist may have beaten the silver medalist by a mere 0.001 of a second, but we, the great majority of the viewers, treat the gold medalist as the differentiator in the class. Here, the winner’s confidence and hard work make the difference. In contrast, a soccer team achieves success by the entire team performing with the winning spirit and representing a winning agenda. If anyone on the team fails to perform, the entire team loses. Only a motivated and skilled individual can be a winner, displaying the winning spirit to others and inspiring the entire team to win.

Keywords: Gold Medalist; Mobile Banking; Entire Team; Productivity Baseline; Innovation Target (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-1-4842-0802-1_8

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DOI: 10.1007/978-1-4842-0802-1_8

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