Learner Feedback and Job Application

William J. Rothwell (), Sandra L. Williams and Aileen G. Zaballero
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William J. Rothwell: The Pennsylvania State University
Sandra L. Williams: Northeastern Illinois University
Aileen G. Zaballero: Rothwell & Associates, LLC

Chapter Chapter 12 in Increasing Learning & Development’s Impact through Accreditation, 2020, pp 205-216 from Springer

Abstract: Abstract It is commonly cited in writings on training that only 8 percent of off-the-job training transfers back to the job as a changed behavior. That means, for every US dollar invested in training, an organization realizes only eight cents of impact. That seems like an abysmally poor investment. And indeed, some claim that training should be the solution of last, not first, resort because it is more expensive to do well than using performance improvement alternatives such as changing recruiting procedures, updating tools and equipment, or modifying rewards given to workers (see Rothwell et al. 2018). This chapter 12 focuses on learner evaluation and the application of skills to the job. It examines learners’ assessment of their own progress and types of job transfer.

Date: 2020
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DOI: 10.1007/978-3-030-14004-5_12

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