Is Training the Answer? Assessing Learning NeedsLearning need(s)

William J. Rothwell (), Sandra L. Williams and Aileen G. Zaballero
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William J. Rothwell: The Pennsylvania State University
Sandra L. Williams: Northeastern Illinois University
Aileen G. Zaballero: Rothwell & Associates, LLC

Chapter Chapter 6 in Increasing Learning & Development’s Impact through Accreditation, 2020, pp 93-109 from Springer

Abstract: Abstract Assessing needs is more difficult than ever, particularly as a plethora of haphazard information becomes readily available. Old information becomes obsolete; new knowledge, skills, and abilities emerge, and time continues to be scarce. Organizations must pursue quality information and abilities, often mistaken for compliance, by focusing on real efforts to improve the knowledge and skills of employees. But how can you identify training as the appropriate solution to a need? Training is one way of many to improve employee performance, so the work can be done more effectively or efficiently. This chapter focuses on assessing the learning needs to identify root causes of the performance problem and to determine if training is the best solution for addressing a business challenge.

Date: 2020
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DOI: 10.1007/978-3-030-14004-5_6

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