European Legal Perspectives on Customer Ratings and Discrimination

Rossana Ducato (), Miriam Kullmann () and Marco Rocca ()
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Rossana Ducato: UCLouvain and Université Saint-Louis—Bruxelles
Miriam Kullmann: WU Vienna University of Economics and Business
Marco Rocca: University of Strasbourg (UMR 7354 DRES)

Chapter Chapter 10 in Performance Appraisal in Modern Employment Relations, 2020, pp 225-251 from Springer

Abstract: Abstract Performance appraisal is compatible with the employment relationship if efficient entrepreneurs/employers adopt an achievement-oriented approach, which allows distinguishing between performance in its basic and proficient understanding. This opens up the way to a reward/punishment system that is likely to increase the chances for the work organisation as a whole (undertaking) to produce a positive outcome. Performance in its proficient understanding could be the realm of organisational innovation.

Date: 2020
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DOI: 10.1007/978-3-030-26538-0_10

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