Techno-Structural Interventions: Reengineering

Riann Singh () and Shalini Ramdeo ()
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Riann Singh: The University of the West Indies
Shalini Ramdeo: The University of the West Indies

Chapter 14 in Leading Organizational Development and Change, 2020, pp 303-317 from Springer

Abstract: Abstract This chapter explores the third main type of techno-structural organizational-level interventions; reengineering. The development and implementation of reengineering interventions are explored in detail in this chapter. Business Process Reengineering has allowed many failing and even successful organizations to reinvent themselves to achieve performance improvements and position themselves in a better place in their markets. More specifically, this chapter evaluates the importance and relevance of reengineering interventions in the field and practice of OD. The key principles of reengineering and the main aspects of the reengineering process are outlined and analysed. Finally, the challenges that emerge in the development and implementation of reengineering change plans are critically evaluated.

Keywords: Reengineering; Process redesign; Business process changes (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-39123-2_14

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DOI: 10.1007/978-3-030-39123-2_14

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