Taken for Granted: Ableist Norms Embedded in the Design of Online Recruitment Practices

Frederike Scholz ()
Additional contact information
Frederike Scholz: Hasselt University, Campus Diepenbeek

Chapter 26 in The Palgrave Handbook of Disability at Work, 2020, pp 451-469 from Springer

Abstract: Abstract This chapter shows that the move towards the use of online recruitment by employers can lead to further social exclusion of people with disabilities from the labour market. Grounded on a qualitative UK-based study, semi-structured interviews were undertaken with disabled jobseekers and employment advisors from two disabled people’s organizations, plus mainly private sector employers, who have tried to implement inclusive recruitment practices. Findings challenge assumptions that recruitment is per se a ‘neutral’ or ‘objective’ practice adopted to find the ‘best person for the job’, by indicating that organizations inevitably ignoring the ableist norms deeply embedded within recruitment design. These established norms are the following: a worker is productive and able-bodied, the Internet is easy to access and available to everyone in accessible public spaces, and by using the medium for recruitment barriers to access potential employees are removed. These unnoticed ableist norms can have a considerable, albeit often unintentional, impact on the design of recruitment practices.

Keywords: Online recruitment; Barriers; Disabled jobseekers; Ableist norms (search for similar items in EconPapers)
Date: 2020
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-42966-9_26

Ordering information: This item can be ordered from
http://www.springer.com/9783030429669

DOI: 10.1007/978-3-030-42966-9_26

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().