Product-Service Systems in the Digital Era: Deconstructing Servitisation Business Model Typologies
Tor Helge Aas (),
Karl Joachim Breunig (),
Magnus Hellström () and
Katja Maria Hydle ()
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Tor Helge Aas: University of Agder
Karl Joachim Breunig: Oslo Met - Oslo Metropolitan University
Magnus Hellström: University of Agder
Katja Maria Hydle: NORCE - Norwegian Research Centre
A chapter in The Palgrave Handbook of Servitization, 2021, pp 73-87 from Springer
Abstract:
Abstract The identification of business model typologies of servitised firms is part of a long research tradition. However, the relevance of many existing typologies in the contemporary context, in which digitalisation is central to business model innovation, may be questioned. Thus, in this chapter, we revisit the existing literature and continue the conceptual discussion about the categorisation of product-service system business models. We propose a conceptual product-service system business model framework with three independent continuums: the degrees of ownership retention, results-orientedness and smartness. Based on this framework, we derive a new product-service system business model typology with eight categories that extends and bridges previous typologies in significant ways. The proposed framework is intended to serve as a sensitising concept for further research and the implementation of servitisation strategies in practice.
Keywords: Business Model; Product-Service System; Servitisation; Typology (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-75771-7_5
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DOI: 10.1007/978-3-030-75771-7_5
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